ISO 20000 Standard is the first worldwide standard specifically aimed at IT Service Management (ITSM). This standard describes an integrated set of management processes for the effective delivery of IT services to the business and its customers. It is applicable to an In house IT departments who wish to better manage their services as well as IT service providers who need to demonstrate their capability and quality to external customers. ISO 20000 Certification by URS indicates the organization’s adherence to IT Enabled Service Management Aspects and offers Value Addition Auditing Services in ITES Auditing. ISO/IEC 20000 is the first standard for IT Service Management. URS, UK is UKAS accredited ISO 20000 Certification bodies. Therefore, UKAS accredited ISO 20000 Certification are issued by URS Certification.

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