Celtycs offering Inside-out contact center, call center quality monitoring and knowledge management software, celtycs has latest call center CRM solutions, customer experience management, quality management, CSAT, services, contact center analytics and third-party quality management solution.

Spade is one best example of call quality monitoring – Spade is cloud-based multi-role call center quality monitoring and customer experience analysis software that helps you develop insights on customer expectations. Best

call center software to improve contact center call center performance.
Celtycs was conceived and founded in 2002 to help companies strategize, develop and deploy customer management solutions across their business processes. Celtycs is based in Bangalore, India and has serviced more than 100 global customers that include Fortune 50 companies, top 5 Indian telecom operators, global contact centers, private equity firms and business process outsourcers.